Spring 2012

Seven common user experience mistakes to avoid in financial services

Seven Common User Experience Mistakes to Avoid in Financial Services

How to avoid blunders when aiming for the best possible customer
experience >>

Payments Profiles

60 Seconds with Jeff Zilka

Jeff Zilka, General Manager and Executive Vice President of Edelman’s Financial Communications Group, Shares His Thoughts on Trust in Financial Services, Social Media and What It Will Take to Win Back Trust>>

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from the Spring 2012 issue

A View From Washington

Policymakers at Work:

Payments Regulations and Legislative News from Capitol Hill>>

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from the Spring 2012 issue

Perspective in Payments

A Case for Better Business Trips

On ensuring a more seamless experience in the corporate travel space>>

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from the Spring 2012 issue

Seven Common User Experience Mistakes to Avoid in Financial Services

How to avoid blunders when aiming for the best possible customer experience>>

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from the Spring 2012 issue

Defending Against Data Breaches

Stolen funds are not the only thing merchants fear when payment systems are hacked. There are also lawsuits and onerous contracts to worry about.>>

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from the Spring 2012 issue

All Aboard the New Rails For Faster Money

A primer on upgrades to the payments industry's core system – and if consumers or merchants care>>

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from the Spring 2012 issue

A Mixed Outlook for Prepaid Cards

New restrictions and regulations may impact the banking industry's enthusiasm for prepaid cards>>

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from the Spring 2012 issue

Seeking a Better Rewards Strategy

Merchant-funded loyalty programs may be just the thing for card issuers that need to offer more cost-effective rewards>>

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from the Spring 2012 issue

Employer or Employee: Who has the ultimate responsibility when it comes to corporate card liability?

Why some employers are choosing to trust their employees more when it comes to commercial cards>>

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from the Spring 2012 issue

Defending against data breaches

Defend against data breaches and the legal troubles that can follow them

There's good news for merchants about such lawsuits, but risks remain >>

Seeking a better rewards strategy

Upgrade your rewards strategy with merchant-funded loyalty

Why these cost effective rewards are just the ticket for merchants >>

All aboard the new rails for faster money

Understand possible upgrades to the payments industry's core system

Plus, do consumers and merchants care? >>